TECHNOLOGY

How to Pick a Better Point-of-Sale System for Your Small Business

In recent years, the small business tech landscape has changed significantly. Small business owners used to depend on spreadsheets and pen-and-paper processes to manage their operations. Larger enterprises were able to use more sophisticated or “techy” systems.

Cloud computing has made it possible for SMBs to have business apps that are highly functional and affordable, thanks to its innovations.

There are many options for small business POS systems. It is up to you to decide which solution is best.

This guide will help you choose the right POS system for your small business. This guide will help you understand the key considerations when looking for a POS system for small businesses and the steps to choose the right vendor.

Let’s get started.

Identify your business’s POS system requirements.

Knowing your business requirements is the first step in finding the right solution. To help narrow your search, list all the features you need in a POS hardware system.

These are some questions you should ask when determining the needs of your small business POS.

What are you selling?

Your point-of-sale system must be capable of supporting the products and services you have in your catalog. You may have to input specific attributes or variations depending on your selling product to track sales and inventory levels.

How and where can you make sales?

Next, think about how you sell. Your POS system will be used in a variety of places. You may need a computer or laptop to use the checkout system in some stores.

A mobile POS system that can be used on a tablet or phone is ideal for those who need to make house calls or ring up salespeople.

Do you have a team of people?

Consider the people who will use your system. You can assign responsibilities to managers or cashiers and choose a point-of-sale system that allows them to do their job.

Many cafe POS systems allow for or restrict access based on the user’s role. Cashiers can only ring up sales while managers can issue refunds and modify inventory levels.

How can you interact with customers?

Think about customer initiatives you are currently implementing or planning to implement. Are you running a loyalty program? Are you collecting customer feedback or information? What are your methods of communicating with customers? These questions will help you determine the capabilities of your POS system to manage customers. 

Which tools do you use already?

Look into the POS integrations of any business apps you already use (e.g., ecommerce, accounting software, or payment processor). Choosing a point-of-sale solution that connects to the systems you already use will simplify your life. POS integrations make it easier to automate manual entry. This will eliminate the need for double work, discrepancies, and human error.

Get in touch with solution providers.

By this point, you should have narrowed your search down to 2-3 POS systems. Next, get in touch with these vendors to learn more about their offerings. Start conversations with potential vendors to discuss:

How would it work for your business?

Discuss your needs, existing processes, and any apps you may have with the vendor. The vendor should then be able to explain how the system would work in your company. Also, you should bring up any hardware or software required for the POS system to work. 

Try the software

You can only learn a POS system by trying it out for yourself. After you have chosen a provider or narrowed your options to two systems you like, you can sign up for a free trial to see the solutions in action.

Last words

Choosing a POS system is the best technology decision for your small business. Take the time to understand your needs, consult credible sources when searching for vendors, and then see the system in operation.

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