There are times when a single person does not have time to clean a smaller flat or when a large corporation requires multiple business spaces to be spotless. Before hiring professional cleaners London service, these are the questions that must be asked and answered. Consider this as before getting a flatmate or hiring a new employee in the UK, you wouldn’t just pick anyone off the street, would you? You’d like to learn more about their background, what they bring to the table, financial details, and other pertinent information. The same is true when it comes to hiring a professional cleaning service. In light of this, here are eight critical questions to ask these companies before booking their services.
8 Questions To Ask Before Booking A Professional Cleaning Company
Background and Experience
How long has their business been in operation? Do they care about issues such as the environment and social responsibilities? What about their treatment of their employees? Do these employees receive a living wage as defined by the London Living Wage Foundation? Potential cleaning customers must feel at ease and confident in all of the answers provided to them.
Insurance and Liability
While most companies carry business insurance to protect their own interests in the event of loss or theft, it is also in place to protect consumers. What if something unfavourable happens, such as accidental damage to furniture or other assets in the area where the cleaning is taking place? These policies are in place to repair or replace damaged items. Nobody causes an accident on purpose, but they do happen, and coverage must be in place to deal with the unexpected. Check to see if the company you’re considering has current and adequate insurance to cover these costs.
Charges and Payments
Professional cleaning services typically charge in a variety of ways, such as an hourly rate for a one-time deep cleaning or a flat fee for weekly or monthly visits. While this is something that must be decided prior to the start of work. Customers also want to know how they are going to pay. Is the company accepting checks? What type of major credit cards do they accept? Are there any other payment options? The answers to these questions will assist both parties in avoiding potential payment issues in the future.
Responsibilities and Tasks
Initially, the required duties are something that needs to be addressed. however, there can be some gaps within these requests. For instance, there is a list of cleaning tasks that need to be done. You need to specify what needs to be cleaned and maintained as per the certain schedule and what items that you need to avoid. Perhaps there is an expensive piece of valuable art or another asset that needs utmost care.
Products and Practices
What cleaning solutions or products are going to be used? Are they good for the environment? What cleaning methods are best for unusual items or equipment? Make sure the cleaning staff is aware of any techniques or practices that are specific to your situation. While professional cleaners are almost always aware of special practices, they may not be knowledgeable about everything in your industry, so it never hurts to ask.
Services and Maintenance
Professional cleaning services must be able to include other aspects of the industry that are frequently overlooked. It includes regular maintenance practices, pest control, and repairs. Will the company provide outdoor landscaping in addition to indoor cleaning? Are they capable of performing basic handyman services when required? How about waste disposal? Again, these are important questions to ask before signing up for their services.
Testimonials and Trustworthiness
Customer testimonials are used by businesses that provide superior customer service and are trusted in the industry. It is to demonstrate that they are a company worth hiring. Don’t be afraid to seek out or openly request these recommendations. This information should be easily accessible on social media platforms and on the company’s website.
Estimates and Quotes
Every cleaning situation and location presents its own set of challenges, so a no-cost consultation with a comprehensive quote is in order. Contact the company today for a free, no-obligation estimate tailored to your specific requirements. They will make sure you’re completely comfortable with their team and know everything there is to know about them before making this critical connection to ensure your complete satisfaction.
Chores and Paws Intl offer a reliable cleaning service that suits all of customers needs. No matter if you are looking for a regular cleaning service or a one-off clean, we have a solution that meets your requirements. We are a family business and prides ourselves on offering excellent customer service; every customer is unique and special to us. They use GPS location to keep everyone closer together. They cover almost every area in London and continue to expand our coverage.